CERTIFIED MEDICAID PLANNERS
CERTIFIED MEDICAID PLANNERS
Brooke and Jessica are a godsend. They hit the ground running and acted as effective advocates from our very first phone call. We were in a crisis situation where we felt we had exhausted all options to locate a memory care unit for our mother. We were getting truly desperate and the pandemic was not making things any easier. Not only did they find a great facility--then another at very short notice--they took the time to meet with our mom, take her to her new home, and make sure she had all the essentials she'd need to settle in to her new environment. Having a parent with dementia is painful and complicated, but Legacy Navigation provided us with the care and support we desperately needed. We cannot recommended them any higher. -James P. & Charlie P.
You two have been a huge blessing of help and support for me and "L". Thank you for being channels of mercy and of compassion for those needing help in navigating options for better living. With much respect and heartfelt gratitude. M
"When my brother suggested getting help with the Medicaid application process I wasn't sure that was needed. Boy was I wrong. Looking back I don't know how we could have ever done it on our own. Legacy Navigation has been a lifesaver through this process. The communication has been excellent and every concern or question we have had through the process has been handled promptly and to our satisfaction.
The complicated process and the massive amount of mail that comes with this process is really mind blowing. It has been so comforting to pick the phone, call Jessica at Legacy and know I will have answer to our questions and the matter is handled from that point forward.
We would wholeheartedly recommend Legacy Navigations team to anyone in need."
Mike Tallent and Family
"I want to take this opportunity to say thank you to Legacy Navigation. Jessica and Brooke have been extremely helpful with all of my Medicaid issues for my parents. They have taken so much stress away, due to their very kind hearts. They are truly in the right business. For a peace of mind, I highly recommend these ladies. A true blessing!" Gwen Lough
Jessica and Brooke went above and beyond to help my mom through the Medicaid application process and find a skilled nursing facility that would meet her needs. I highly recommend their services. They have been so supportive of our family throughout this process. I cannot thank them enough! Amie McClaran
I would highly recommend Legacy Navigation. As I am living out of state, I needed professional help in determining the best care for my aging father. Thankfully I had been referred to them. Jessica & Brooke were responsive, compassionate and patient. Throughout this difficult process I felt at ease and supported. They were always readily available to answer our questions. They went above and beyond wherever necessary. They showed that they truly care about their clients and their families. I can't thank them enough for their guidance. - Edward Flores
I worked with Jessica and Brooke establish care for a high need client/patient in their home. With their complementary background in nursing and social work they were amazing as they assisted this person and her family. The discharge from a rehab could have been much more difficult, maybe impossible, if it wasn't for their expertise And their compassion and concern for this family! They are doing some great things for our seniors in our community! - Nate Benjamin
I’ve worked with many community partners and have interacted with lots of individuals in the healthcare field. The Legacy Navigation team especially Brooke and Jessica are the most compassionate, resourceful, and thoughtful ladies I know. The knowledge the two share are invaluable to the clients and communities they service. I always appreciate their attention to detail, creative approach, and resource time when helping client navigate the many systems in healthcare. They are truly the definition of a 5 star agency and I highly recommend them to any person, family, or community agency who need navigation through our complex health care system.
Chris Christopher, MS, LCPC
Owner of Primary Behavioral Health and A Helping Hand in Home Care
Finding Legacy Navigation Services was a godsend to my sister and I! We were unexpectedly asked to take on caregiving duties for our grandmother who really needed to be in an assisted living facility, but who did not have the finances to do so. Between work, family obligations, and new caregiving responsibilities, my sister and I had no time to also educate ourselves on Idaho Medicaid rules and process, much less spend the time dealing with applications and phone calls. Legacy Navigation handled it all for us! Their expert knowledge of the system and the rules helped to guide us down the best path for my grandmother. They took the time to explain how everything worked, and made sure that our application was given the priority it needed. My grandmother will now have the financial means for her facility, and my sister and I were able to spend our energy caring for grandma and not chasing paperwork. Thank you, Legacy Navigation! - Aleasha Eberly
Legacy Navigation has been a great partner for us at Ashley Manor. They help people in the community find placement that will be a good fit into our family and they do an excellent job. We use them as a resource quite often and refer people to them to assist with Medicaid needs. Once they get them where they need to be they reach back out to us and it goes smoothly. I would recommend them to anyone needing any kind of assistance.
Emily Chrislip, Ashley Manor, Senior Care Advisor
“I’ve been sending clients to Jessica and Brooke for years to assist them with their Medicaid planning needs. All of the people I’ve sent to Legacy Navigation have been VERY happy with their customer service, professional presentation and knowledge level. I love working with them because they are down to earth and overall wonderful people. I whole heartedly recommend them to anyone needing Medicaid planning. Caring, Considerate and kind- they are the BEST and they have your BEST interest at heart”
Charity Young, Boise Care Connections
There are no words to express the role that Legacy Navigation played in helping my family get through the red tape involved in navigating the Medicaid process, as well as their assistance in helping to place my mom in a wonderful assisted living community. Jessica, Brooke, and Michelle work as a well-oiled machine. They have all, in one way or another, played a key role in ensuring we achieved the proper outcome for our situation. Jessica spent a great deal of time with me before we signed up with them to walk through the Medicaid process and their role in helping to facilitate the process. Once we agreed to sign on with them, the 3 of them collectively spent innumerable hours working in partnership with us, and in some cases, with financial institutions, facilities, etc., to make sure we had everything necessary for our application. Not only are they a functional unit, but they are also extremely compassionate, patient people that understand how difficult these changes are on families. I cannot say enough amazing things about all they have done and how they have supported my family during a very stressful transition. If you are sitting on the fence, get off of it and call. They are invaluable and well worth the investment, giving you peace of mind and allowing you to focus on what's important, your family. - Maria
We use cookies to analyze website traffic and optimize your website experience. By accepting our use of cookies, your data will be aggregated with all other user data.